I came home last Sunday, got on my computer and noticed my drobo was dead. For those of you who don't know what a drobo is, it's a DAS (Direct Attached Storage). For those of you who don't know what that is, think of a mini computer that's filled with hard drives that you keep all your data on. Anyways, it died and won't turn on. After a 20 minute talk with tech support, I find out they only have a 1 year warranty. That's CRAZY being these things are $500-$1000 and are a couple hundred more than their competitors. (Drobo, if you are reading this, make your warranty at least 3 years) The good news is I can just drop the old drives into a new unit and it will just work, or so their support said. I gave their sales guys a call and told them my dilema and they sold me a new one for half price!!! And you can extend the warranty for $100 bux a year. So my new unit is comming next Monday, so hopefully everything will just work and I'll be up and running again. It was very classy of the company to see my problem and help me out with a solution. I would still reccommend these to anyone who needs more than 2 TBs of space. It's great for Photographers and VFX artists who want to keep high quality versions of their work.